![]() ![]() The application is only supported on Windows Vista and Windows 7, for NVIDIA GPUs with less than 3GB of memory. ![]() The application "NvTagToggle.exe" linked below can help you detect this scenario and configure this workaround, as well as reset the GPU driver to its default behavior. Primarily, the CC Library feature on all of the Adobe products, refuses to connect to the host server. The workaround forces the video memory to the maximum amount these DirectX APIs can report, sacrificing some of the total memory. I admin an enterprise environment, and our marketing team recently switched from the CS6 suite to CC 2015, and the transition has been awful. On Windows Vista and Windows 7, NVIDIA provides GPU driver support to work-around this issue for GPUs with less than 3GB of memory. Other DirectX applications, and all OpenGL applications, are unaffected. Select (to enable) or clear (to disable) the GPU Performance check box and click OK. Some DirectX applications will use these APIs to determine how much video memory is available and adjust their behavior (such as texture quality). Using Illustrator V25.1GPU DetailsVendor: IntelDevice: Intel (R) Iris (R) XE GraphicsWIndows 10Keeps crashing, suggestion for the fix from Adobe is to check and update drivers. In the application bar, click the GPU Performance icon to display the GPU Performance settings in the Preferences panel. This behavior is described in this Microsoft knowledge base article: Some DirectX APIs are not designed to handle high memory conditions and will report far less memory than is truly available. ![]()
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December 2022
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